Jurys Inn Cardiff

As usual, high standards of service, room facilities very good, didn't eat so no comment

The room was very dark with no outlook and the parking can be difficult with the taxi drivers often blocking the entrance to the car park

Location

The booking was not correct. Only through contacting the hotel prior to my visit to check the booking did I find that 1 of the 3 rooms had not been booked and my request for twin rooms had not been acknowledged or applied. I note that the question below only refers to two rooms when in fact I booked three!! Also when booking out of the rooms I was charged to 2 breakfasts and a telephone call which was incorrect. The charge was cancelled with no questions asked so it seemed that this was a regular occurance. The staff were very pleasant but there are obvious admin problems.

Excellent location. We were in Cardiff for the bbc Wales Singer of the World Competition. The Parc Hotel was the ideal place to stay, within easy walking distance of both the venues used for the concerts and recitals, the Museum and Art Gallery and many of the principal attractions in Cardiff. The impressive Cardiff Bay development is within easy reach by bus. Although we were right in the city centre and its large pedestrian shopping area our room was quiet and comfortable.

The hotel did everything it said on the tin. I would have no problem staying here again. It represented poor value for money in that these were London/Paris prices charged for a Heineken Cup Final weekend in Cardiff. Guests were stiffed by the entire hospitality industry in Cardiff and not just this hotel.

The price.

Its convenience to the centre of the City

The price of the room and the size of the room!

A very smart hotel, and a good sized room which was beautifully furnished to very high standard, comfortable (apart from gap in bed, see below) and quiet. Excellent city location and the staff were very polite and helpful. Appreciated good quality tea and biscuits in room.

The bed was two singles put together rather than a double or queen bed, which would have been more comfortable, as the ridge in the center of the bed was noticable. Also the bath was short. Didn't use wireless internet connection as was unsure as to whether it was free or not but would expect it to be free in a quality hotel.

Location and general quality of the hotel.

I was mislead over the inclusion of breakfasts for which I was charged over £15 each for 2 persons for 2 days. This horrendous cost took the edge off what otherwsie was a very enjourable stay. How hotels justifly this mark up is beyond me. Both the booking in clerk and the breakfast manager failed to inform me breakfast was not included, which I thought it was. Ok partly my fault and I was willing to pay a fair price, but when I tried to negotiate a deal the duty manager was having none of it - pay the full price or be arrested was the attitude. That was poor from a quality hotel.

Convenient placing for the Millenium stadium and the city centre.

The lengthy check-in process after having submitted most of my data on the booking system.

Regular guest,hotel never lets me down, handled a problem with the electrics very well, bar always a bit dead but lots of others in the area

It was so relaxing and the staff was at hand and always very helpfull

There was no swimming pool as the web site photo s very misleading

Though it was situated right in the heart of the city( cardiff) it was quiet and tranquil. We liked the early check in and late check out times too.

There was nothing we didn't like.

comfort of room and location was perfect

The hotel was lovely room very spacious ,staff very helpful and plesant , the location ideal so close to everything . The italian restaurant next door to hotel to be recommended.

Loaction.

Aircon unit was noisy but overall a bargain. Breakfast expensive and cheaper alternatives available locally.

Location

Booked twin room but had small double. & Cost of Breakfast which wasn't very hot & not that great!